Shipping Policy

DOMESTIC ORDERS

Even though our goal is to bring WOOFO to the whole world. Currently we only offer complimentary shipping for the listed countries and regions:

For all orders within the 48 contiguous United States, as well as Alaska, Hawaii, and Puerto Rico. Here's the full list of states WOOFO currently ships to:

Pennsylvania, Oregon, Oklahoma, Alabama, Arizona, California, Arkansas, Connecticut, Colorado, Florida, Delaware, Vermont, Georgia, Utah, Texas, Idaho, Tennessee, South Dakota, Indiana, South Carolina, Illinois, Rhode Island, Kansas, Washington, Iowa, Virginia, Louisiana, Kentucky, Maryland, Maine, Michigan, Massachusetts, Mississippi, Minnesota, Montana, Missouri, District of Columbia, Nevada, Nebraska, Wyoming, New Jersey, Wisconsin, New Hampshire, West Virginia, New York, New Mexico, North Dakota, North Carolina, Ohio, Alaska, Hawaii, and Puerto Rico.

We will process your orders based on the time sequence of all order placed. We strive to process and ship orders within one to two business days. All delivery dates are estimates and are not guaranteed.

Once the items have left our warehouse, our free expedited shipping service usually takes 5-7 days to deliver your order, given that it is not during holiday season or impacted by other unexpected incidents.

As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the carrier's website. If you still have questions, feel free to contact us via support@woofoglobal.com or you may also contact specific carrier once your tracking information is updated for more details.

Please also note that we cannot ship to PO Boxes or any FPO/APO addresses.

We strive to process and ship your order as quickly as possible so once an order is submitted, it cannot be changed. Learn more about our order return process and if you need additional assistance, please get in touch with our customer service department.